Cancellation & Refund Policy
Thank you for shopping with Amagyaa.com. We strive to provide you with the best shopping experience possible. Please review our cancellation and refund policy carefully before making a purchase. By shopping with us, you agree to the terms and conditions outlined in this policy.
1. Cancellation Policy:
1.1 Order Cancellation by the Customer:
- Customers have the right to cancel their order within 24 hours of placing it, provided that the order has not yet been processed for shipping or fulfillment.
- To cancel an order, please contact our customer support team via +91-8076601917. Please include your order number and a reason for cancellation.
- If the order has already been processed for shipping or fulfillment, it cannot be canceled, and the refund policy will apply.
1.2 Order Cancellation by Amagyaa.com:
- Amagyaa.com reserves the right to cancel an order under the following circumstances:
- Unavailability of the product(s) ordered.
- Inaccurate or incomplete order information.
- Suspected fraudulent activity or violation of our terms of service.
- If we cancel your order, we will notify you promptly, and any payment made will be refunded in full.
2. Refund Policy:
2.1 Eligibility for Refund:
- Refunds will be processed only in the following situations:
- Order cancellation within the specified time frame (see Section 1.1).
- Receipt of damaged, defective, or incorrect items.
- Non-delivery of ordered items.
- Refund requests due to other specific circumstances as determined by Amagyaa.com.
2.2 Refund Process:
- To request a refund, please contact our customer support team via +91-8076601917. Provide your order number, a description of the issue, and any supporting evidence such as photos.
- Refunds will be processed within 10 business days from the date of approval.
2.3 Refund Methods:
- Refunds will be issued using the same payment method originally used for the purchase.
- Depending on your payment method and financial institution, it may take additional time for the refund to be reflected in your account.
3. Return and Exchange Policy:
- For information on returning or exchanging products, please refer to our separate Return and Exchange Policy, available on our website.
4. Contact Us:
- If you have any questions or concerns about our Cancellation & Refund Policy, please contact our customer support team via +91-8076601917.
5. Policy Changes:
- Amagyaa.com reserves the right to amend or update this Cancellation & Refund Policy at any time. Any changes to this policy will be reflected on our website, and it is your responsibility to review this policy periodically.
By shopping with Amagyaa.com, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this Cancellation & Refund Policy.
Thank you for choosing Amagyaa.com. We appreciate your business.